FAQ
What types of products does Baby Breathes offer?
Baby Breathes specializes in high-quality, organic cotton products, including a range of items designed for comfort and safety, such as our popular "We Love Shocks" socks. All products are crafted with hypoallergenic materials to ensure they are suitable for sensitive skin.
Are your products safe for sensitive skin?
Yes, all of our products are made from organic cotton and hypoallergenic materials, making them an ideal choice for individuals with sensitive skin. Our commitment to wellness ensures that families can trust our products for their little ones.
What is your return policy?
We offer a 15-day durable guarantee for returns and exchanges. If you are not satisfied with your purchase, you can request a return or exchange within 15 days of receiving your order. Items must be returned in their original condition, and we provide free return shipping within India.
How long does shipping take?
Once your order is confirmed, we arrange for courier dispatch within 72 working hours. The estimated delivery time is typically 5-7 working days, depending on your location. For areas not covered by our courier service, delivery may take a minimum of 10 days.
Do you offer free shipping?
Yes, we provide free delivery on all orders exceeding Rs. 499. For orders below this amount, a nominal shipping fee of Rs. 50 will apply.
What should I do if I receive a damaged item?
If you receive a damaged item, we recommend recording an unboxing video to facilitate the return process. This video will help us address your complaint efficiently. Please ensure that the video footage is uncut and clearly shows the condition of the item upon arrival.
Can I exchange an item for a different size?
Yes, you can request an exchange for the same item in a different size. If you wish to exchange for a different product, we recommend returning the original item for a full refund and then placing a new order for the desired item.
How can I contact customer support?
You can reach our customer support team by clicking here. We are always happy to assist you with any inquiries regarding sizing, styles, or any other questions you may have.